Radiation Oncology Billing Services and Patient Satisfaction

Posted by Robert Lynch on Oct 3, 2017 8:51:26 AM

Understanding how your billing services affect patient satisfaction is critical to the success of your practice.  As patients become increasingly empowered to make healthcare decisions — and increasingly responsible for paying the bill — hospitals and practices must ensure a positive billing experience. Patient experience and satisfaction is the number-one priority for healthcare executives, and a recent study shows that a positive billing experience leads to a higher likelihood that a patient will pay his or her bill or refer a friend to a provider.

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Topics: Billing and Patient Satisfaction

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